Support

Deep Breathe Support

Answers to the questions people ask most about the Deep Breathe web app and iPhone app. If yours isn't here, email hi@dhruvsach.dev with your device, what you expected and what happened instead.

How do I delete my account?

On the web, open Settings, choose Account, then Delete account. In the iPhone app, open Settings, tap your account, then Delete account. After you confirm, the account and everything stored with it on our servers (synced sessions, settings, profile and picture) are deleted permanently; this cannot be undone. Sessions already saved on your device stay there, so you can keep practising without an account. If you can no longer sign in, email hi@dhruvsach.dev from the address on the account and we will delete it for you.

How do I get my session history back?

If you were signed in when you practised, sign in again with the same method (Apple, Google or email) on any device and your synced sessions, streak and settings come back on their own. Sessions recorded while you were offline upload the next time the app is open with a connection.

Without an account, history lives only on the device that recorded it. On the web you can move it with Settings, Account, Backup & Restore: export a backup file on the old device and import it on the new one. Restoring merges, so nothing is overwritten. A deleted account's synced history cannot be restored.

Why is there no sound?

Turn the volume up and check where the sound is going: a connected speaker, headphones or car can take it over. On iPhone, sound plays with the screen locked, but another app that starts playing audio can interrupt a session.

On the web, browsers only allow sound after a tap, so the session's sound starts with your tap on Start. If it stays silent, check that the tab isn't muted, reload the page and start again. Voice, music and their volumes are under Settings, Ambiance on the web and Settings, Sound on iPhone; music set to silence is quiet on purpose.

What does the iPhone app do with Apple Health?

Apple Health is optional. With your permission the app saves each finished session as mindful minutes, and reads your heart rate around a session (from an Apple Watch, for example) to show on the summary how it changed during your breath holds. Health data stays on your iPhone and is never sent to our servers. Turn it off in the app's Settings, or change access in the Health app under Sharing, Apps.

Is breathwork safe for me?

Deep Breathe is a practice guide, not medical advice. Practise sitting or lying down, never in or near water, while driving or standing, and stop if you feel unwell. If you are pregnant or have epilepsy, a heart condition, high blood pressure or another medical condition, ask your doctor first. The full notice is under Safety in the iPhone app's Settings, and under Medical Disclaimer in the web app.